{"id":52551,"date":"2017-12-12T15:52:39","date_gmt":"2017-12-12T10:22:39","guid":{"rendered":"https:\/\/2thenew.online\/blog\/?p=52551"},"modified":"2017-12-12T15:52:39","modified_gmt":"2017-12-12T10:22:39","slug":"infographic-how-brands-are-offering-digital-customer-experience","status":"publish","type":"post","link":"https:\/\/2thenew.online\/blog\/infographic-how-brands-are-offering-digital-customer-experience\/","title":{"rendered":"[Infographic] – How brands are offering digital customer experience?"},"content":{"rendered":"

Customer behavior is changing rapidly as they are becoming digital natives taking full control of how they want to interact with a brand. Digitally evolved customers ask for information anywhere anytime, digital products and services, multi-channel experience and personalized (contextual) engagement.<\/p>\n

Improving customer experience has become a prime goal of multiple global organizations. According to Forrester<\/a>, 72% of businesses say that improving customer experience is their top priority. \u00a0Oracle customer experience survey of 1,300 senior executives<\/a>, estimated that their companies\u2019 potential revenue loss for not offering a positive, consistent, and brand-relevant customer experience is 20% of annual revenue or $400 million for a $2 billion company.<\/p>\n

This infographic outlines business cases of three leading brands and how they improved their digital customer experience.<\/p>\n

\"How-Digital-Transformation-is-Reshaping-Business-to-Meet-The-Digital-Age\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Customer behavior is changing rapidly as they are becoming digital natives taking full control of how they want to interact with a brand. Digitally evolved customers ask for information anywhere anytime, digital products and services, multi-channel experience and personalized (contextual) engagement. Improving customer experience has become a prime goal of multiple global organizations. According to […]<\/p>\n","protected":false},"author":1116,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":6,"footnotes":""},"categories":[1964,4112,3887,1953,3917],"tags":[4865,4855,4415,2927],"class_list":["post-52551","post","type-post","status-publish","format-standard","hentry","category-digital-marketing","category-digital-transformation-2","category-user-experience-design","category-marketing","category-product-engineering-2","tag-customer-experience","tag-digital-marketing","tag-digital-technologies","tag-digital-transformation"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t